Yes. Financial Aid may be used for online orders. Please make sure the appropriate type of payment is chosen ( A/R charge for Financial Aid ) when ordering. Unfortunately, if you do not have sufficient funds in your Bookstore account your online order will be cancelled. You will be notified of the cancellation, and you can check the status of your order by clicking on the Order History link of your Bookstore online account.

If your payment method is Financial Aid and you are purchasing a rental textbook, you will be required to enter a valid credit card number to satisfy the payment requirements of a rental book that is not returned on time.

Financial Aid is money from federal, state, and private sources that is used to pay for college costs. This includes grants, scholarships, loans, and any other type of financial help you receive to pay for college.

Financial Aid accounts are set up through the Financial Assistance department each semester. You can reach the Financial Assistance department at (309) 694-5311 or you can visit the Financial Aid webpage for more information.

Other third party agency accounts are set up through Student Accounting. You can reach the Student Accounting department at (309) 694-5468.

This error message means that your account has not been set up yet. Please contact the Financial Assistance department for more information (309) 694-5311.

You will need to notify the Financial Assistance department to obtain approval to open your account.

Textbooks, supplies, reference material, book bags, and clothing.

Financial Aid accounts start two weeks before classes and end approximately 2 weeks after classes begin. The remaining balance of some types of financial aid, such as Pell Grants, are sent to the recipient in the form of a check or e-refund. In order to finalize a remaining balance, the accounts must be closed to ensure that the balance does not change.

Approximately 2 weeks after classes start. For exact dates, please refer to the Bookstore's Important Dates at the top of the Bookstore's homepage.

After the Financial Aid accounts are closed, approximately 2 weeks after classes start, the Financial Assistance department begins sending out refund checks or e-refunds to all students with a credit balance on their account.

You will need to check with the Financial Assistance department to see if they will set up an account for you based on the paperwork you have filled out to this point.

You can call the Financial Assistance department at (309) 694-5311.

Tuition and fees will be deducted from your account and the remaining balance up to $800.00 will be set up for use in the bookstore. If you have no balance left after tuition has been deducted, you will not be able to set up an account in the bookstore.

Your Bookstore Financial Aid account is linked to your ICC student ID. Once your ICC student ID card is scanned at the register, your account opens up for the transaction. The ICC student ID card is also required to check proper identification.

If you do not have an ICC student ID card, you can get one at the East Peoria Campus library or bookstore, or at the ICC Peoria Campus at Student Services in Arbor Hall.

Yes, as long as you have the receipt for the item you are returning, proper identification, and the return is within the return dates. The return policy can be found on the back of your receipt or online at the Return Guidelines page.

If you have an unpaid balance on your account, it is to be paid at the Student Services Office.