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Rental Returns/Penalties


You must be an ICC student to rent!

All Fall 2018 rentals are due before 4:00 PM on December 17, 2018!
Rental textbooks must be returned before the return deadline to avoid a penalty.

Returning Your Rental Textbook 

   During the semester:

Campus When Return Location
East Peoria During store hours Customer service desk inside the Bookstore
Peoria During store hours Customer service desk inside the Bookstore

 

   During Buyback: 

Campus When Return Location
East Peoria During buyback hours Buyback/Rental Return Window in cafeteria
East Peoria After buyback hours Rental Return Bins near Bookstore Entrance
Peoria During buyback hours Lower Level of Bookstore
Peoria After buyback hours Rental Return Bins near Bookstore Entrance or Rental Return Bins in Arbor Hall near the Information Desk

 

Lost or Damaged Rental Books

  • If your rental textbook is lost or damaged during the rental period, you may pay for the lost/damaged textbook, as long as it is done prior to the rental return deadline. In this case, the initial amount that you paid to rent the textbook will be deducted from the purchase price of the textbook.
  • If you choose not to pay for the lost/damaged textbook prior to the rental return deadline, you will be charged the full retail price of a new textbook, in addition to the rental price that was originally paid, and your student records will be put on hold. In this case, money that was paid during the rental transaction will NOT go towards the replacement price of the textbook.

Non-Returned Rental Textbook

  • If you do not return your rental textbook by the rental return deadline, you will be charged the full retail price of a new textbook, in addition to the rental price that was originally paid, and your student records will be put on hold. Money that was paid during the rental transaction will NOT go towards the replacement price of the textbook.

Purchasing your Rental Textbook

  • If you decide you would like to purchase your rental textbook to keep, you can do so at the Customer Service Desk at either campus, as long as it is done prior to the rental return deadline. In this case, the initial amount that you paid to rent the textbook will be deducted from the purchase price of the textbook.

Rental Return: Textbook Refund Appeal

  • If you were unable to return your rental textbook by the rental return deadline due to an extenuating circumstance, you must file a textbook refund appeal and provide supporting documentation to the bookstore. (Extenuating circumstances will only be considered when justified by such things as illness, job changes, accident, or death/illness in immediate family, which prevented continued attendance in the course.)
  • Once the appeal is reviewed, you will receive an email regarding the outcome of your appeal. If approved, the Bookstore will refund your account the replacement price of the textbook, minus a $15 late fee per textbook.