A Digital E-Text is an electronic form of a printed textbook. These digital textbooks contain all the same pages and illustrations as the printed version in full color.
When you purchase a Digital E-Text, you are buying an access code that allows you to access a restricted copy of the physical book for use on your personal computer. Digital E-Texts can be purchased from the ICC Bookstore in store or online.

Please Note: Digital E-Texts do not contain access codes or additional materials that may be packaged with the printed text.

Please visit the textbook counter for assistance with Digital E-Texts. You will receive a Digital E-Text tag and then proceed to check out. The cashier will scan the Digital E-Text tag like any other textbook. Your receipt will print instructions how to access the Digital E-Texts.

You must keep your receipt to receive your Digital E-Text!

Add a Digital E-Text to your shopping cart like any other textbook. They are denoted as Required Choose One and have Digital E-Text in the title. After you place your order you will receive an email from RedShelf (separate from your confirmation e-mail) that will give directions on how to access your Digital E-Text.

You must use your receipt or e-mail to access your Digital E-Text!

• The bottom of your receipt will contain instructions for the website address to access your book.
• At the website, first time users create a user name and password for maintaining all of their Digital E-Texts.
• Once the account is created and you are signed in, follow the instructions to redeem your access code.
• ICC Bookstore sells access to Digital E-Texts but does not provide direct customer support for this service.
• You can contact RedShelf customer support anytime on their website at solve.redshelf.com, by emailing help@redshelf.com or by calling 888-622-9838 from 8 am - 6 pm CDT Monday - Friday.
• You must keep your receipt to receive your Digital E-Text!

HTML5 provides immediate and seamless updates, improvements, and new feature releases that run on any browser and any device. Users encounter a consistent design and experience across all browsers and devices, allowing them to focus on absorbing the content instead of learning the platform.

RedShelf's "Bring Your Own Device" technology and advanced HTML5 browser-based eReader means that students can access their materials on any internet-enabled device including tablets, smartphones, desktops, and laptops.

Offline access is available, but no downloads are required!

Fast, easy navigation	Linked Table of Contents and bookmarking
In-text and marginal note taking	Highlighting of text, graphs, and images
Keyword search within text and notes	Note and bookmark organizer
Pen tool	Built-in dictionary
Offline access to most titles	Printing options on most titles
Flashcard creation	Personalized study guide
Collaboration and note sharing

YES, RedShelf's eReader offers an offline function where users can select a page range to cache within their browser for when wifi is not available. The percentage of offline availability is determined by the publisher. This is not a downloadable eBook. To determine if your Digital E-Text will allow for offline access, you can see the offline percentage allowed by selecting the "View Book Details" button on your Shelf.

Yes, RedShelf's eReader offers a printing function where users can select a page range to print. The percentage of the eBook that is available to print is determined by its publisher. Please note: Not all Digital E-Texts allow printing.

To determine if your Digital E-Text will allow for printing, select the "View Book Details" button from your Shelf.

1. Make sure the order actually contains a DIGITAL E-TEXT and not an EBOOK. Only DIGITAL E-TEXTs will be emailed to the student by RedShelf. An EBOOK is a physical item for the student that will explain how to access their ebook online.
2. RedShelf sends an email for your digital e-text to the email on your Bookstore account. Make sure this email address is valid. Emails will come from donotreply@redshelf.com. Note that you may have to check your Junk folder.
3. If you have checked your email that is associated with your Bookstore account and still do not see it, you will need to get in touch with RedShelf to send you a new link.
   1. https://www.redshelf.com/
   2. Click the “Help” in the top right corner of the homepage.
   3. Click “Support” in the drop down menu.
   4. Click “Student/Customer Support”
   5. This page will show you common issues.
   6. Under the section “Campus Store Rentals and Purchases” there is an article called “Troubleshooting: I Haven’t Received My eBook Yet/I Lost My eBook!”
   7. You can also click “Submit a request” in the top right of the Student/Customer Support page and create your own question.

RedShelf's customer support team can be reached on their website at solve.redshelf.com, by email at help@redshelf.com, or by phone at 888-622-9838 between the hours of 8 am - 6 pm CDT Monday - Friday.