How To Order Online
*If a USED textbook is not in stock at the time we process your order,
we will substitute it with a NEW textbook.*
*If you select to purchase and rent the same book, we will send you the least expensive option, and cancel the more expensive, to save you money.*
*Please be aware that the shipping cost shown when your order is placed is only an estimation, and this cost may change when your order is processed due to various factors (weight of your order, number of boxes shipped, etc.).*
A. If you are ordering textbooks, click on the "Textbook" on the left side of the home page.
B. If you are ordering merchandise (apparel, novelty items, etc.), click "Merchandise" on the left side of the home page. Then select the items you want to browse. If you are only ordering merchandise, skip to Step 7.
2. Browse/Order Textbooks:
Click on "Browse/Order Textbooks" on the menu that comes up.
3. Textbook Selection:
A. Choose the school term for which you are ordering books. Then click "Go."
B. Choose the course number for which you are ordering.
C. Choose the section/class number for which you are ordering. This number is a 4-digit number that usually precedes the class title on your class schedule. If there are no numbers to select, choose "ALL".
4. Textbook Options:
*This step only applies if you are purchasing textbooks* If you purchase a USED book, and we do not have one in stock when we process your order, we will substitute the USED book with a NEW book.
5.Textbook Availability & Choices:
The books and materials for this class will appear on the page below. If an item is out of stock, "Call for availability" or "New/Used Price Unavailable" will be displayed.
REQUIRED: The books and items that are REQUIRED for a class will have REQUIRED after the title.
OPTIONAL: Books and items that are OPTIONAL will have OPTIONAL after the title. Optional materials are not required for the class, they are additional materials that you have the choice of purchasing.
RECOMMENDED: Books and items that are RECOMMENDED will have RECOMMENDED after the title. These items are not required for the class but are recommended by the instructor to aid you in your studies.
NO TEXT REQUIRED: Some classes do not require you to have a book, therefore, you do NOT need to buy a book for that class.
OPTIONAL STUDY AIDS: These products are reference and study aid materials that can help you with your studies. These products are not requested by the teacher; they are carried by the bookstore.
6. Quantity & Condition:
A. For each book or item listed, you must choose the quantity.
B. If you are ordering textbooks, you must also choose the type of condition you prefer (USED or NEW). If you cannot choose either a NEW or USED book when placing your order, that means there are not any in stock.
C. RENTAL: To order a rental you must choose either "New Rental Price" or "Used Rental Price". Click here for more information about ordering rentals online.
*If a USED textbook is not in stock at the time we process your order, we will substitute it with a NEW textbook.*
*If you select to purchase and rent the same book, we will send you the least expensive option, and cancel the more expensive, to save you money. *
C. For items that you do not want to buy, select "0" (zero) for the quantity.
7. Shopping Cart:
To add the selected books or items to your order, click on "Add Selected Books To Cart" at the bottom of the page.
8. Checkout or Continue Shopping:
To add more items to your cart, repeat 4 through 6. If you are done shopping, click "Continue to Checkout." Also, if you would like to continue shopping at a later time or date, click "Save for Later" and the items in your shopping cart will be there when you next log in. However, you must have an account in order for this option to work.
9. Verify Items:
Make sure all of the items you want to buy are in your cart. Check the quantity, price, and subtotal to make sure they are all correct. Remove any items that you do not want to buy. When you are ready to complete your purchase, click "Checkout".
10.Login to Account:
To proceed through the checkout process you have to login to your Bookstore account. If you do not have a Bookstore account, please create a new account and then proceed with your order.
Problems Logging in:
-Are you using the correct login? Your Bookstore account is separate from your ICC account set up by the college.
-If you are unable to log in to your Bookstore account, please clear your browser's cache or try using a different internet browser.
11. Textbook Agreement:
*This step only applies if you are ordering textbooks.* If you click I Agree, you are acknowledging that you read, understood, and agree to the terms and disclaimer. If you click Do Not Agree, you cannot order textbooks and you will be sent back to the checkout page.
12. Shipping Information:
Fill in the correct shipping information, and click "Continue to Payment Information". It is important that this information is filled out, especially if you are having the package sent to any address other than an ICC campus. We do NOT send anything to PO boxes; please provide us with a different address.
13. Payment Information:
Fill in the correct payment information and the correct billing address. If the billing address is the same as the shipping address, click the box in the upper left-hand corner of the billing address box-the information will automatically be entered for you. When you are done, click "Review Your Order". Clicking this button does not complete your purchase.
14. Review the Order:
Please review your order to make sure all of the information you have entered is correct. Your order will be processed faster if all of the information is entered and correct. Making Changes: A. If you need to make any changes to the shipping, payment, or billing information, click on "Change" below the information you want to change. B. If you need to make any changes to the items you are purchasing, click on "View Cart" in the right-hand corner of the web page. Remove Items: To remove items, click "Remove" located under the price. Add Items: To add items, click "Continue Shopping". This will take you back to the merchandise homepage.
*Please be aware that the shipping cost shown when your order is placed is an estimation, and this cost may change when your order is processed due to various factors (weight of your order, number of boxes shipped, etc.).*
15. Placing the Order:
When you are satisfied with the information and items in your order, click "Place My Order". Clicking this button will confirm your purchase and your credit card will be charged when we process your order.
16. Confirmation Number & E-mail:
If your order was successful, you will receive an e-mail confirming that your order went through correctly. Also, the e-mail will include a confirmation number. You MUST have your confirmation number with you if you are picking up your order at one of the campuses.
17. Online Order Cancellations :
Once an online order is processed for pickup or shipped, you cannot cancel the order. You will be permitted to return the books under our Refund Policy, but shipping will not be refunded. Please visit the Refund Policy page for more information.