Return Guildelines

We allow a full refund on Fall Semester books purchased at Illinois Central College if they are returned along with proper sales receipt during the following schedule:

• For exact return dates, see class schedule booklet. (refer to specific class subject & number)
• Fall Semester: September 9, 2009
• Minimester Classes: 2 days from start of class
• 4 Week Classes: 2 days from start of class
• 8 Week Classes: One week from start of class
• 12 Week Classes: 10 days from start of class
• Books bought after return deadlines: 2 days
• Books bought after October 26,2009: No Refund

New books that are damaged, contain names, underlining, or marking of any kind will be valued at used book price. Visa, MasterCard, and Discover Card returns will be credited to your account.

** Please Keep Your Sales Receipt **
NO Returns will be made without it.

Do not mark in your books until:

• You have gone to class and are certain they are the correct text
• You are certain that you will not change classes

Textbooks sold with packaged CD's cannot be returned if CD is missing or CD packaging is opened. All Textbooks that are sold with online/student access codes must be returned with code unopened.

Magazines, opened computer software, quick studies, and special orders CANNOT be returned. Paperback books and reference books may be returned with receipt within one week of receipt date as long as they are not damaged or written in. Other merchandise (excluding textbooks) may be returned with receipt within two weeks of receipt date.

Textbook return requests, for a withdraw from a course after the return date, will be considered only when justified by extenuating circumstances such as illness, job changes, accident, death or illness in immediate family which prevent continued attendance in the class.

You must file an appeal with the Student Accounting Office for your tuition refund. Once the appeal is reviewed, you will receive a letter regarding the outcome of your appeal. If the letter states you received a tuition refund, the Bookstore will give you a refund on textbooks that are in usable condition and are being used in the current semester. If you receive a letter of credit, you will be issued a gift card to be used in the Bookstore for all textbooks that are in usable condition and are being used in the current semester. 

No textbook will be considered for return or credit without your receipt. In order to obtain your credit or refund, you have two weeks from the date of the letter to return your books to the Bookstore. If a refund is given in the Bookstore, it will be returned to you in the same form as purchased (cash, credit card, grant, or scholarship)